Returns & Exchanges
We want you to love your linen as much as we do, which is why we offer a 60-day return window for all unwashed and unused bedding items. If your new threads aren't a perfect match for your space, we've made the exchange and return process simple and seamless.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully fold your unwashed, unused linens and place them back in their original reusable fabric pouches and shipping box.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your parcel.
- 4.Drop Off and Refund
Hand your package to the designated courier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.
